Diamond Initial Necklace - FAQs
What is the Diamond Initial Necklace?
The Diamond Initial Necklace is a made to order fine jewellery piece featuring a single custom-cut lab-grown diamond shaped into your chosen letter. Each initial is crafted in 18k solid gold and set with a diamond weighing approximately 1.00–1.20 carats, depending on the letter form.
Are the diamonds lab-grown?
Yes. All diamonds used are lab-grown and identical to mined diamonds in terms of their physical, chemical, and optical properties. They are a conscious choice, aligning with our commitment to sustainability and responsible craftsmanship.
Is the necklace certified?
Yes. The jewellery piece as a whole is certified by IGI (International Gemological Institute), confirming the authenticity and specifications of the diamond, gold weight and purity.
Can I choose any letter?
Yes. Each necklace is made to order using your chosen initial. Due to the bespoke cutting process, every letter is individually crafted and completely unique.
Will my letter look exactly like the images?
Each initial is custom cut by hand, so slight variations in proportion and shape may occur. This natural variation is part of the bespoke nature of the piece and ensures no two necklaces are exactly the same.
Shipping & Returns
How long does it take to make the Diamond Initial Necklace?
This piece is made to order. Please allow up to 30 days for production, as the diamond is custom cut and the jewellery is handcrafted specifically for you.
When will my order be shipped?
Once production and quality checks are complete, your order will be shipped immediately. You will receive a shipping confirmation email with tracking details once the piece is dispatched.
Do you ship internationally?
Yes, we ship worldwide. Please note that international orders may be subject to customs duties or taxes upon arrival, which are the responsibility of the recipient.
Can I return or exchange the Diamond Initial Necklace?
Due to the made-to-order and personalised nature of this piece, returns and exchanges are not accepted unless the item is received faulty.
What if my necklace arrives damaged or incorrect?
If your piece arrives damaged or there is an error with your order, please contact us within 48 hours of delivery. Your necklace will be covered under our Warranty & Lifetime Care Promise, and our team will assess the issue and arrange a repair or replacement where appropriate.
Jewellery Care
How should I care for my Diamond Initial Necklace?
Crafted in 18k solid gold, your Diamond Initial Necklace will not tarnish or change colour. It is designed for everyday wear — a piece you can keep on, day in and day out.
To maintain its brilliance over time, we recommend:
- Avoiding direct contact with perfumes, lotions, and household chemicals where possible.
- Storing it in its original pouch or a soft jewellery box when not worn.
How do I clean the necklace?
Gently clean your necklace using warm water, mild soap, and a soft cloth or soft-bristled brush. Rinse thoroughly and pat dry. Avoid ultrasonic cleaners unless professionally advised.
Can I wear it every day?
Yes. This piece is designed for everyday wear. However, as with all fine jewellery, mindful care will help preserve its brilliance and finish over time.
What should I do if the diamond looks cloudy or dull?
Dull diamonds are often caused by oils or dirt buildup. Clean your ring regularly with soap and water, or bring it to us for a complimentary deep clean and repolish.
Our Sustainable Values
Sustainable & Ethical Sourcing
Fyne Jewellery is committed to sustainability and ethical practices. We use only 18k solid gold and lab-grown diamonds, ensuring each piece is crafted with materials that are responsibly sourced and environmentally friendly. By choosing lab-grown over mined diamonds, we support a more humane and conscious approach to luxury.
Slow Made & Local Manufacturing
Our jewellery is crafted locally in small batches, allowing us to reduce waste and maintain exceptional quality. Each piece is made to order in 10 to 14 days, embracing a mindful approach that respects both our artisans and the planet.
Shipping & Orders
We offer complimentary worldwide delivery on orders above AED 2,500. The Diamond Initial Necklace is a made-to-order piece. Please allow up to 30 days for production before shipping. For further details, refer to our full shipping policy.
Special Requests
We offer complimentary engraving and premium gift wrapping on all orders, and can customise any piece on request. For more details or special requests, please contact us.
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