Why do you use cultured diamonds in your jewellery?
What diamond quality do you use?
What type of gold do you use?
Where do you manufacture your products?
Where can I buy your jewellery?
Will you make rings and bracelets?
Do you do custom orders?
Do you do custom engraving?


What forms of payments do you accept?
Can I cancel an order once it is placed?
Can I pay Cash on Delivery (COD)?
Can I place an order over the phone?
Can I track my order?


Where are you based?
Where do you ship to?
What are your expected shipping and delivery times?
What shipping provider do you use?
What if I don't receive my order?
Can I return my item?
My order arrived and it doesn't fit - what do I do?
Do I need to pay taxes and duties on my order?

If you need more information or have any more questions, please email us at